An AI receptionist for window cleaning companies that prices by the window and books the day

Window cleaning is a volume business made of small jobs, and every one of them starts with a caller who wants to know what it costs. In September 2026 we added a window cleaning profile so the AI can give that answer from your own rates and book the job on the same call. Here's what it does, and what it doesn't do.

By Drew Koch, owner of Gladiators Painting and founder of AI Front Desk Helper · Updated September 29, 2026

Ballpark prices by phone and text, and the Quick Quote page, work when you turn on the estimator in Settings (included on Elite, a $20/month add-on on Basic and Pro). With it off, Alex books the visit instead of giving a price.

Where window cleaning companies actually lose the job

A window cleaner's phone rings hardest in spring and fall, which is exactly when you're on a ladder or a water-fed pole all day. The caller who wants the house done before a graduation party doesn't leave a voicemail; they call the next listing. The ones you do reach want a price on the spot, and "we'll have to come look" loses a lot of them, because nobody wants a sales visit for a $200 job.

Pricing by phone has its own problem: a count of "about twenty windows" turns into thirty-four panes and a sunroom. You need a range you can stand behind, a minimum that protects a small job, and a clear line that the crew confirms on site.

What the AI does on a window cleaning company call

The AI answers as your company, in about two rings, on every simultaneous call. It asks what sets your price: inside and out, or outside only; roughly how many windows; how many stories; and the address. It notes extras the customer mentions, like screens, tracks or hard-water spots, for the crew, and doesn't invent a price for them.

Then Alex, the AI receptionist, gives a ballpark from your rates. With the default mid-region sheet that's $4 to $8 a window for outside only with a $125 to $175 minimum, and $8 to $15 a window for inside and out with a $150 to $200 minimum. You adjust those to your own numbers. It always tells the caller the crew confirms the exact price on site. Homes three stories or taller get an on-site quote instead of a phone number.

It books into two-hour arrival windows, same day if there's room, with jobs-per-window set to your number of crews, so it never stacks three houses into a window two crews can cover. Out-of-area callers get a polite no. The same questions and ranges run on your website's Quick Quote for customers who'd rather not call.

What happens after the call

With auto-assign on, each booking goes to a crew member who works that day, is free in that window and has the fewest jobs so far. It lands on their Google Calendar with the address and notes, and in their app with the window the customer was promised. Callers who got a price but didn't book go into a follow-up text sequence at 24 hours, 3, 5 and 10 days, which stops when they reply. Missed calls get a text back in seconds. Booked customers get a reminder.

Customers who want regular service can be put on a repeating schedule: every 4 weeks, monthly or quarterly, on the same weekday and window. With repeating appointments turned on, the AI asks on the call and sets it up. The next visits are booked ahead so the slot is held, and each one gets the day-before text. A customer skips one visit by calling or texting, and you can pause one customer, or everyone for the winter, from Bookings. What it doesn't do is build your route. But if your crews work set areas on set days, list them by ZIP code: Alex asks the caller's ZIP and offers that area's days, and a booking off the route still goes through, with a note on it.

A week on the phone, window cleaning company edition

This is an example of how the system handles a week, not a customer's results.

Tuesday in April, 10:15 am. Both crews are on jobs. A caller wants the outside of a two-story done before Saturday: about 25 windows. Alex quotes about $125 to $200 (the minimum covers the low end), says the crew confirms on site, and books Thursday 10 to 12. At 10:20 a second caller asks about a three-story home; the AI books an on-site look. At 7:40 pm a homeowner asks for inside and out on a ranch; booked for Friday morning.

The next week, a caller who got a price but said "let me ask my husband" gets the day-3 text and replies with a time. In September, on Elite, a fall campaign texts every spring customer; the replies land in the dashboard as bookings.

What AI Front Desk Helper does besides answer the phone

Answering the phone is the entry point, not the product. Here is the rest of what runs once a contractor is on AI Front Desk Helper:

• Booking that respects your calendar. Alex checks your own Google Calendar and offers real open times, so it never books a slot you're already on a job for. Jobs per time slot, arrival windows, appointment length, same-day booking and service days by ZIP code are all settings. Reschedules and cancellations move or remove the event.
• Crews, not just one calendar. Optional auto-assign books each job to a free crew member in turn, using their own calendar and work days, and adds them to the event. Repeating visits (weekly, every two weeks, monthly) can be paused for one customer or for the season.
• After-hours emergencies. You write what counts as an emergency and list up to three on-call phones. Alex rings them in order with a text briefing, and the tech presses 1 to take the call. Emergency texts and website chats alert the same phones, and a tech can reply CALL to be connected.
• Photos by text. Customers can text a photo to your number. Alex saves it to their card, forwards an emergency photo to the on-call phones, sends your Quick Quote link for a job it can price, and offers a visit for anything else.
• Straight answers on price. With the estimator turned on, for junk removal, window cleaning, pressure washing, house cleaning, pest control, garage doors, pool service, flooring, concrete, window installation, stump grinding and lawn care, Alex gives a ballpark from your own price sheet and says the crew confirms on site. Trades that price on site can set a service call fee, and Alex answers financing and insurance questions from what you set. No number you didn't give it.
• Instant online quotes. A branded quote-and-book page for your business (yours looks like quote.yourcompany.com) where customers get a ballpark and pick a time, day or night. Built in for painting, roofing, siding, fencing, gutters and the twelve trades above, and switched on with the estimator (included on Elite, a $20/month add-on on Basic and Pro).
• Estimate follow-up that doesn't quit. Text sequences at 24 hours, 3, 5 and 10 days on every quote that hasn't closed, written like a contractor, stopping the moment the customer replies.
• Objection detection. "Too expensive" or "need to think about it" triggers a recovery script instead of a polite goodbye.
• Outbound campaigns. AI calls and texts to your past-customer list for seasonal reactivation, win-backs and referral asks. You set the campaign; it dials.
• Google Business Profile, handled. Every new review gets an owner reply drafted for you; profile posts can be drafted, approved and scheduled weeks ahead; a profile health audit shows how you stack up against nearby competitors.
• Revenue coaching by lead source. Every phone number is tied to where it came from (Angi, LSA, Facebook, referral, yard sign), so the dashboard shows which marketing produces booked revenue and which to cut.
• Customer DISC profiles. Every caller and texter gets a buying-style read (D, I, S or C) from what they actually said, with a confidence flag, so you walk into the estimate knowing how to sell to them.
• Franchise HQ. One rollup across every location for multi-unit operators.
• Reseller program. Agencies can offer the whole system under their own brand. How it works.
• Optional add-on: AI Rep Coach. Records in-home estimates and coaches the people who sell, with manager review and team analytics. Sold separately, per seat.

Setup for a window cleaning company

In Settings, pick Window Cleaning as your trade, or Window Cleaning & Pressure Washing if you do both. That loads the price sheet. Turn on the estimator in Settings, and Alex uses it on calls and texts and the matching Quick Quote goes on your website. Open See the prices the AI quotes, adjust the per-window rates and minimums to yours, apply the recommended two-hour windows and same-day booking, and set jobs-per-window to your number of crews (or add your crew and turn on auto-assign). Forward your number or port it.

A straight answer about where this comes from: AI Front Desk Helper was built and tested inside my painting company. The window cleaning profile was added in September 2026. The behavior described on this page is what the system does today; we don't have results from window cleaning companies to publish yet, and we won't make them up. When we have real numbers we'll put them here.

Pricing

Annual billing is two months free. Call minutes included every month: 500 on Basic, 1,200 on Pro, 3,000 on Elite (extra minutes $0.30). No setup fee, month to month.

Which plan for a window cleaning company

Pro is the fit for most window cleaning companies: calendar booking in arrival windows, reminders and quote follow-up. Elite earns its price if you have a past-customer list: spring and fall outbound campaigns bring back the customers who aren't on a repeating schedule, and review replies matter in a trade that lives on Google. Basic answers and captures leads without booking.

Questions window cleaning companies ask

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